When submitting a complaint, if the complainant is a punished person, it is mandatory to provide your current registered address and correspondence address and PESEL number in order to properly verify the person
Taking care to improve the quality of our services, we ask you to provide us with any information regarding the work of our controllers and employees of the TK office. If you reveal any behavior inconsistent with your expectations, please fill in the form on our CONTACT page or by sending a message to the address provided below. Please describe an incident or observation that does not resonate with you. We guarantee that each report will be considered by us personally in order to improve the functioning of the inspections and constantly improve the quality of inspections.
Please remember that the sooner you write to us from the moment of the incident, the greater the chance for an objective and proper examination of the case. After a longer period, in many cases, it is no longer possible to determine the course of the event or to secure relevant evidence (e.g. statements of the controller, driver, monitoring recordings, etc.).
Cash surcharges are not subject to appeal.
